Taco Bell franchise owners in the Cleveland area were looking to drive measurable growth in both in-store foot traffic and combo meal sales while strengthening local brand engagement. In a competitive QSR market, the challenge was creating a campaign that could resonate with the local community, encourage repeat visits, and deliver trackable results.
To turn local traffic into loyal customers, Taco Bell and the Cleveland Browns looked to create a dynamic "Spin-To-Win" prize wheel to instantly reward Browns fans with exciting prizes.
At the core of the experience was a mobile-based prize wheel that fans could access by scanning QR codes printed on Taco Bell boxes in-store. Every day brought a new chance to spin, win, and engage — with a mix of daily instant prizes and a grand prize of two club-level Cleveland Browns tickets, incentivizing repeat participation and frequent visits.
The campaign was promoted through an integrated media strategy featuring:
Campaign Performance:
By aligning gamified digital experiences with local culture, sports fandom, and in-store activation, Taco Bell and the Browns created a high-performing campaign that:
This digital play now serves as a model for franchise owners looking to blend community connection, digital interactivity, and real-world rewards to drive sustainable revenue growth.